FAQ 2018-06-27T15:50:11+00:00

FREQUENTLY ASKED QUESTIONS

Please read below for answers to frequently asked questions about Lindsey Manor.

What kind of pets do you allow? 2018-06-27T15:00:20+00:00

Our Pet Friendly Policy welcomes dogs and cats with some restrictions for what are considered “aggressive breed” by the housing industry and in some cases, by the insurance industry. Examples of breeds that are not accepted include (but are not limited to) breeds or mixes of breeds such as Rottweiler’s, American Staffordshire terrier, pit bulls, German shepherds, Doberman pinschers, Belgian shepherds, Min-Pins, chows, Akitas, wolf hybrids, dogo argentine, presa canario, cane corso, and tosa inu. We reserve the right to meet any pet before they become part of the community, so please ask before bringing any pet home!

Do you permit exotic pets? 2018-06-27T20:15:36+00:00

Cats and dogs are as exotic as we permit. Goldfish in a bowl are allowed. If you have an aquarium, please provide a copy of your renter’s insurance policy before installing it. We do not permit snakes, alligators, farm animals, rodents, or other exotic pets. We may allow parakeets, canaries, and cockatiels under certain circumstances with an additional damage deposit and the understanding that you are fully responsible for any damage the birds may cause, and that if they become a noise or cleanliness nuisance we may ask that they be removed from the premises. Again, we reserve the right to meet any pet before they become part of the community, so please ask before bringing any pet home! If you have a specific question about any other animal we don’t list here, please ask.

How many pets may I have? 2018-06-27T20:17:19+00:00

Up to 2 per apartment with a total weight limit of 120 pounds.

Are there any deposits, special fees, or monthly charges to have a pet? 2020-01-18T23:45:42+00:00

Pet Fee: $250 for the first pet, $50 for second pet, and $15/month rent for the first pet and $5/month for the second.

What must I bring with me to tour an apartment? 2018-06-27T15:07:33+00:00

Please bring valid state or federal issued photo ID, and of course, your checkbook or credit card so you can lease on the spot!

What are your fees and monthly charges? 2018-06-27T20:21:03+00:00

$45 application fee per applicant; $140 administrative fee; $8/month for garbage

What are the income and credit qualifications? 2018-06-27T20:21:41+00:00

A prospective resident’s income must be equal or greater than three (3) times the monthly rental rate of the apartment to be leased, exclusive of discounts or specials. Roommates: Each roommate must complete a separate application. Each will be qualified separately, and must individually qualify with age, employment, income, and credit history. The income may be met jointly, but each individual roommate must have gross income equal to or greater than two (2) times the monthly rental rate of the apartment to be leased. A credit report from a Consumer Reporting Agency will be required of each applicant. Each prospective resident must have verifiable credit accounts in good standing and have a satisfactory credit history. The prospective resident must also have a satisfactory rental payment history or mortgage payment history. The Company does not accept co-signers or subletting.

What is acceptable “proof of income” to sign a lease? 2018-06-27T15:10:20+00:00

The prospective resident must be gainfully employed, verifiable through their company’s personnel office, or have proof of adequate income from other sources, such proof being sufficient at the sole discretion of Apartment Dynamics, LLC. In the event a prospective resident is self-employed, documentation is required, including but not limited to a verifiable tax statement showing earnings from the previous year.

What happens if I qualify for an apartment, but my roommate does not? 2018-06-27T15:13:14+00:00

If you are qualified you are more than welcome to lease an apartment home but unfortunately your roommate cannot lease an apartment home when not qualified.

Is my security deposit totally refundable? 2018-06-27T15:14:41+00:00

The security deposit is fully refundable as long as: Proper 60-day notice is given, lease is fulfilled, all rent is paid, and there are no damages in the apartment beyond normal wear and tear when you move out. We strongly recommend a joint move-out inspection so there are no questions about the deposit.

If I get a job transfer, can I break the lease? 2018-06-27T15:15:24+00:00

A job transfer does not end the lease agreement; however, Apartment Dynamics offers you your choice of how best to fulfill the agreement. You may either sign an Early Release Accord and Satisfaction Agreement and “buy-out” the remainder of your lease as an option in terminating the lease agreement, or pay rent until we are able to re-rent the apartment home. The 60-day notice requirement applies to either option.

Can I change to a month-to-month lease plan after my first year? 2018-06-27T15:16:01+00:00

Yes, in some cases. In fact, if you don’t renew, your lease automatically reverts to a month-to-month lease under the same terms and conditions as the original lease, including the requirement of a 30-day notice. However, you’ll want to make sure it’s in your best interests, since typically a month to month lease is at an increased rate and requires payment of month-to-month fees. So, don’t just let your lease lapse without a renewal! Please ask!

What utilities are included in my lease? 2018-06-27T15:38:11+00:00

The resident is responsible for the utilities. Information to sign up for utilities is as follows:

Electricity:
Duke (Progress Energy)
P.O. Box 1003
Charlotte, NC 28201
1-800-777-9898
http://www.duke-energy.com/home

Water/Sewer:
City of Winston-Salem
101 N. Main Street
Winston-Salem, NC 27101
336-727-8000
http://www.cityofws.org

Cable:
Spectrum Cable
PO Box 70872
Charlotte, NC 28272-0872
1-888-794-0390
http://www.timewarnercable.com

Phone (Landline):
Spectrum Cable
PO Box 70872
Charlotte, NC 28272-0872
1-888-794-0390
http://www.timewarnercable.com

How long is the term of the lease? 2018-06-27T15:17:03+00:00

We offer flexible lease terms that range between 7 and 18 months, depending on availability.

Do you accept leases for short terms? 2018-06-27T15:17:28+00:00

Typically, we do not, however, people often live somewhere longer than they think they will, so ask! Our goal is to create apartment homes that are part of a neighborhood, and often short-term leases create more of a hotel-like atmosphere.

Am I required to have renter’s insurance? 2018-06-27T15:18:00+00:00

Yes. We require residents have liability coverage in the amount of $100,000 and contents coverage in the amount of $15,000. We hope you never need it, but you’ll feel better knowing you have it! We can link you up with a cost-effective provider if you don’t already have one.

Do you offer furnished apartments? 2018-06-27T15:18:29+00:00

No, but we can link you up with excellent rental furniture companies who let you choose your own options without the high mark-up apartments typically charge to be the “middle man.”

Do you offer corporate apartments? 2018-06-27T15:18:54+00:00

Not typically. Our goal is to offer apartment homes that are part of a neighborhood, but we are glad to try to refer you to other communities who do.

If something needs to be repaired in my apartment, how do I report it? 2018-06-27T15:43:26+00:00

We offer LOTS of options! You may contact the leasing office by telephone at 336.996.6938, by e-mail at Lindsey@AptDynamics.com, by logging into your Resident Portal, or stop by the office and report it in person. If you have a maintenance emergency after hours, please call the emergency maintenance number at (336) 688-7605.

When is my rent payment due? 2018-06-27T15:20:26+00:00

Rent is due on the 1st of every month and is late on the 2nd.

What day of the month am I liable for a late charge? 2018-06-27T15:21:17+00:00

Rent is late if paid after the 1st. After the 5th of the month Rent is PAST DUE, and a 5% penalty will be assessed and payment must be made in certified funds. We would rather have your rent on the 1st, as required by your lease, which results in savings to you, as well as helping insure a stronger credit rating.

Will you accept electronic payments from my bank? 2018-06-27T15:43:45+00:00

Yes. We make payment easy! We accept ACH, debit and credit cards, which can easily be set up through our Resident Portal!

Is there a place where I can pay my rent after office hours? 2018-06-27T15:44:00+00:00

Yes, there is a drop box at the leasing office to make payments after hours. Payments can also be made online 24/7 through our Resident Portal, and better yet, you may set them up automatically through ACH or allotment. That’s the most carefree method!

There is a person who might be staying with me for a while, is that permitted by the lease? 2018-06-27T15:23:00+00:00

The lease states residents must request permission from management to allow any other persons not listed as an authorized occupant to stay in the home.

Do you have reserved parking? 2018-06-27T15:23:25+00:00

Yes! There is one space reserved per apartment, and plenty of unmarked overflow parking. Please make sure your guests park only in unmarked spaces!

I have a motorcycle, where can I park it? 2018-06-27T15:23:52+00:00

You may park motorcycles in the parking lot in designated parking spaces. They may not be stored on the patios, common areas, stairwells, or inside the apartment home.

My children live with me in the summer; do I need to notify your office when they arrive? 2018-06-27T15:24:19+00:00

Yes. They will be subject to our community policies, and would need a pool pass in order to use the pool.

Do you have cable services? 2018-06-27T15:26:46+00:00

Spectrum provides service locally and we can link you up with a representative who offers our residents the best terms and rates! Their direct number is: 1-888-794-0390.

Does the property have a swimming pool? 2018-06-27T20:23:41+00:00

Yes! All residents have access to a swimming pool at no additional charge! There is also a playground, outdoor barbecue grilling, and picnic area.

Does the property offer on-site recycling? 2018-06-27T15:27:37+00:00

The local recycling area is conveniently located across Lindsay Street.

Are gas grills permitted at your property? 2018-06-27T15:28:08+00:00

Yes, however North Carolina Fire Code states you must move grills 10 feet away vertically and horizontally from combustible materials, and it prohibits storing grills of any kind on 2 nd floor balconies. So that means, no upstairs grills, and no grilling on a patio within 10 feet of a building, pine needles, trees, etc. For your convenience, we provide grills for you to use which are away from the buildings so you don’t run the risk of violating this important law!

Is there any additional storage space available at your property? 2018-06-27T15:28:38+00:00

Some of our apartment homes come equipped with FREE outside storage on your private balcony or patio.

Are residents permitted to paint their apartment? 2018-06-27T15:29:05+00:00

We do allow to paint as long as the original color is painted back before you vacate the apartment home, ask about accent walls for a renewal gift!

Will you accept my delivery packages for me? 2018-06-27T15:29:34+00:00

Yes. We consider this an important service we can provide for you! We will hold them at the office for you!

Do you have a list of Preferred Employers? 2018-06-27T15:30:43+00:00

We proudly offer preferred employer discounts to local employers, including the following:
• Military
• State employees
• Banks
• Hospital employees
• First responders
• Herbalife
• Deere/Hitachi
Please mention who you work for – we may also offer discounts to your company!

Where do I register to Vote? 2018-06-27T15:31:30+00:00

You may obtain registration forms at the following locations in Forsyth County:
• Board of Elections Office, 201 N Chestnut Street W-S, NC 27101 8:00 a.m. to 5:00 p.m.;
• At any of Forsyth County’s public libraries during regular hours;
• At various public locations including registration drives;
• Department of Motor Vehicles; and
• Various Agencies (Social Services, Agencies dealing with people with Disabilities, Employment Security Commission, Armed Forces Recruitment offices).

How is your property different from the competition? 2018-06-27T15:32:02+00:00

1) Perfect Location! Convenient to EVERYTHING!
2) Excellent Customer Service!
3) Beautiful, Practical, and a Wide Variety of Floor Plans!
4) CARES team made just for the Lindsey Manor community!
5) 24/7 Maintenance team!

Would you like to speak to one of our leasing agents?

Our leasing agents are here to help and answer any questions you might have about Lindsey Manor. Click the button below to contact us today!